Insurance Investigative Services

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Our goal at PROSOL is to deliver results and provide clear evidence documenting the claimant’s current activity level with a specific emphasis on the alleged injury or limitations.  At Pro Investigative Solutions, we expand your Special Investigations Unit with an innovative and highly trained field investigations staff.  Whether you require a comprehensive AOE/COE Investigation, claimant surveillance or simply a claimant wellness check, our staff will follow your protocols and deliver the work product you expect.

With PROSOL’s comprehensive AOE/COE (Arising Out of Employment / Course of Employment) investigation you will conclusively determine the facts surrounding an alleged injury to a worker on the job and establish whether the employee’s alleged injury was work-related and happened in the course and scope of employment.  We will help you establish the facts before evidence gets lost or memories deteriorate. During the investigation we will develop and follow new leads and interview witnesses obtaining recorded statements as warranted.  Opportunities for subrogation will be explored.

The scene or location where an alleged injury or motor vehicle accident occurred can often yield beneficial information related to the claim.  Investigators with a trained eye often locate area business surveillance cameras, ATM bank cameras and develop new witnesses.  Our investigators will coordinate with your staff and then conduct a thorough accident investigation.  Our investigation will focus on details such as traffic flow, traffic control signals, warning signs, road hazards, etc.

Investigators are able to make personal contact with the claimant and confirm their current health status and obtain basic information regarding their living arrangements.  This procedure is often beneficial to ensure the claimant is not deceased or helpful to confirm the current physical limitations and living situation.

PROSOL investigators are experienced in obtaining witness statements which preserve the information in the possession of witnesses or other informants. Witnesses are less likely change their stories once we have secured their signatures or recorded an interview. This documentation also provides a means of identifying perjury at subsequent hearings.